Click path, also called user flow, shows the path users travel across your site on their way to a defined goal. A click path report helps you understand how users navigate your site or digital product and reach goals by showing you which path or sequence of actions visitors followed prior to a goal conversion.

Knowing what your visitors do on your website allows you to change the content, layout, and placement of your call-to-action (CTA) buttons. This will not only improve the user experience but also drive conversion.

An example of click path:

More about click path and user flow on the Piwik PRO blog:

For more technical aspects of the user flow, read Piwik PRO help center articles:


  • PHI and PII

    PHI and PII: How they impact HIPAA compliance and your marketing strategy

    Personally identifiable information (PII) and protected health information (PHI) may seem similar. However, there are critical distinctions between the two. While PII is a catch-all term for any information that can be associated with an individual, PHI applies specifically to HIPAA-covered entities dealing with identifiable patient information. Keeping HIPAA compliant and protecting patient information requires…

  • How can healthcare organizations benefit from using a customer data platform (CDP)

    Like many industries, healthcare has been undergoing significant change and is under immense pressure. Patients expect personalized healthcare experiences, but are increasingly aware of their privacy rights and demand that their data is safe and not misused. Healthcare providers have been seeking ways to connect, scale, and leverage customer data more effectively to meet consumers’…